However, the very idea of
unwanted advertising streaming through our cell phones is abhorrent to some
people. Mobile devices are the ultimate opt-in medium and, therefore, a great
way for marketers to connect with users…if that’s what the users want. “WANT” is the key word here. How
should marketers approach the medium?
There are three main ways to achieve this.
They are:
1. Offer exclusive content. Anyone
can offer ring tones. It’s the unique content, such as exclusive mobile images
of new brand concepts, that drives interest and calls them out in other media
like e-mail campaigns, newsletters, websites, etc. So a wireless campaign is
most effective when it offers exclusive content for wireless devices.
2. Make it useful and timely. Think
about what would be handy and helpful to have on a mobile device. What do you
think would be helpful to you? In the
past, for example, Food Network enabled Sprint customers to download shopping
lists for their Thanksgiving dinners. There was a lot of “Sprint-envy” going
around among non-sprint customers.
3. Clearly define objectives.
Usually, one of two business objectives drives successful mobile experiences:
incremental revenue of brand intimacy for example. On the intimacy factor, a
text message usually takes priority over almost any other form of
communication. Why? Because we haven’t yet been saturated with mobile spam, and
this is what causes us to prioritize wireless messaging over voice or to
perhaps even begin to “block” certain numbers on our phones.
Mobile marketing
has been out there for a while but we marketers have new territory to explore.
Video offers fantastic opportunities for engagement. Consumers already bypass
their filters for highly useful or entertaining content and will do so for rich
exclusive, compelling content. If you
haven’t begun to use this marketing media it may be one you want to look in to. You may be surprised at the success of your
efforts!
QUOTE TO CONSIDER
THOUGHTFUL GEM
"If you truly want to 'get away from it all',
you can't take your phone with you!"
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